Frequently Asked Questions.
01. General Questions
What is Thalioris Tiles Private Limited?
Thalioris Tiles Private Limited is a trusted provider of high-quality tiles designed to enhance residential and commercial spaces. Our commitment to quality, innovation, and customer satisfaction makes us a preferred choice for premium tiling solutions. Learn more about us on our About Us page.
How can I contact Thalioris Tiles Private Limited?
You can reach us via email at thaliorispvtltd@gmail.com or call us at +91 7732015196.
02. Orders and Payments
How can I place an order?
Simply browse our tile collections, add your preferred tiles to the cart, and proceed to checkout. Follow the steps to complete your purchase securely.
What payment methods do you accept?
We accept payments via credit/debit cards, UPI, net banking, and other secure payment gateways listed at checkout.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. Contact our support team immediately for assistance.
03. Shipping and Delivery
Do you ship nationwide?
Yes, we currently ship across India. To check if we deliver to your location, enter your pin code during checkout.
What is the estimated delivery time?
Standard delivery takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary based on location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. Use it to monitor your shipment status online.
04. Returns and Refunds
What is your return policy?
We accept returns for unused and unopened tiles within 7 days of delivery. For more details, visit our Return Policy page.
How do I request a refund?
If eligible, contact us at thaliorispvtltd@gmail.com with your order details, and we’ll process your refund request.
Are there items that cannot be returned?
Yes, customized orders, clearance sale items, and damaged tiles due to improper handling are non-returnable.